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Shipping Notifications Minimize 

Did you know we can now send you shipping notifications? If you would like to receive an email notification, including tracking information, when your order leaves our distribution center, please contact your Customer Service Representative, and provide him or her with the email address you would like to receive these notifications and we will update your account contact information. Thank you for your business!




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For further assistance with the Windsor Kärcher Group Portal, please contact dealersupport@karcherna.com.

Attention! Minimize 

Please note that a new password policy has recently been added to the portal. If you have yet to update your password, once you attempt to log in you’ll be prompted to change it per the policy below.
Password must be a minimum of 8 characters and must contain: 
  • Combination of at least 1 Uppercase letter (A, B, C, etc.) and one lower case letter  (a, b, c, etc.) and
  • Either a base 10 digit number (0 through 9) OR Special symbols or non-alphabetic characters (for example: !, $, #, %, etc.)
Valid examples: TSmith@33 or userA444#



Important Contacts & Addresses: Minimize 

Important Contacts & Addresses: 


Blackwood Facility Warranty Returns:
Kärcher North America, Inc.
Attn: Warranty Department Claim #: _____
500 University Court
Blackwood, NJ 08012
Phone: (856) 245-9326
Email: Jason.Allen@KarcherNA.com


Mailing Payments by Check:
For STANDARD mail: 
Kärcher North America, Inc.
Dept. CH 19244
Palatine, IL 60055-9244

For OVERNIGHT mail: 
Kärcher North America, Inc.
Box 19244
5505 N. Cumberland Ave., Suite 307
Chicago, IL 60656-1471

For additional payment options, contact the Credit Dept. by calling (303) 788-9031 or email to