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Information as Regards to the Impact of Coronavirus (Covid-19) Minimize 

Since Kärcher North America relies on our global supply chain to manufacture products, we can and have experienced component and product delivery issues caused by the Corona pandemic. We reserve the right to make adjustments with regards to dates or quantities delivered, depending on the current supply situation. We will coordinate with you, our customer, on any partial deliveries. Since the Coronavirus pandemic is an “act of God” or Force Majeure, we will specifically rejects claims for compensation or contractual penalties for product delivery delays caused by the Corona pandemic. Please inquire with your sales representative or customer care for the most current information affecting any specific order.



Shipping Notifications Minimize 

Did you know we can now send you shipping notifications? If you would like to receive an email notification, including tracking information, when your order leaves our distribution center, please contact your Customer Service Representative, and provide him or her with the email address you would like to receive these notifications and we will update your account contact information. Thank you for your business!




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For further assistance with the Windsor Kärcher Group Portal, please contact infonetsupport@karcherna.com.

Important Contacts & Addresses: Minimize 

Important Contacts & Addresses: 


Blackwood Facility Warranty Returns:
Kärcher North America, Inc.
Attn: Warranty Department Claim #: _____
500 University Court
Blackwood, NJ 08012
Phone: (856) 245-9326
Email: Jason.Allen@KarcherNA.com


Mailing Payments by Check:
For STANDARD mail: 
Kärcher North America, Inc.
Dept. CH 19244
Palatine, IL 60055-9244

For OVERNIGHT mail: 
Kärcher North America, Inc.
Box 19244
5505 N. Cumberland Ave., Suite 307
Chicago, IL 60656-1471

For additional payment options, contact the Credit Dept. by emailing